All pieces are handmade to order especially for you. Please allow 5-6 business days processing time before your order will be shipped.
Packages within Australia will be sent via Australia Post as a standard parcel unless Express Post is selected at the checkout. All parcels will be tracked. National delivery times for standard parcels vary from 2-5 business days. National delivery times for Express Post parcels vary from 1-2 business days depending on location.
All international parcels will be sent via Australia Post (International Post) as a standard parcel. All parcels will be tracked. International delivery times vary from 5-21 days.
Should your parcel not be delivered or arrives damaged, please get in contact via email at firstname.lastname@example.org. For damaged items we must be notified within 3 days of delivery.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Mazdevallia is not responsible for delays due to customs.